User Agreement

Last updated on May 25, 2018

This User Agreement (the "Agreement", “Document”) covers relation between the end-user ("You") and UKU Group Ltd. (Us, We, Our etc.), the authorized vendor of similarity detection engine named Unicheck.

Please read this Agreement carefully as far as it will regulate relations between You and Us in the course of the Services provision. This Agreement stipulates all restrictions, intellectual property and financial terms of the Services rendering. By clicking "I Agree" button and continuing to create an Account and use of this Site, You agree to be bound by the terms and conditions stated herein. You claim and warrant that You have full legal authority to enter this Agreement and to be legally bound by it and that You achieved the age of legal majority under the laws or regulations in Your jurisdiction. Breach of the Agreement obligations or any statement by You may result in the Services suspension or termination of the Agreement.

1. Definitions

For the purposes of this Agreement the following definitions shall have the following meanings:

Account means Your personal dashboard for the Text information submission and accepting of the Similarity reports, closed for public access, which is created after Your registration. Account is personalized by the account name and password.

Account Activation means the first logging into the Account.

You (Your) means an individual, who is authorized to use the Services and has accepted the Terms of Use and this User Agreement.

Similarity detection engine means a software complex with the online access to the website which provides You with locating signs of similarity between Text information submitted by You and information available on the Internet.

Text information means the file containing text information represented in any format that is accepted by the Similarity detection engine that has been submitted by You for the similarity detection.

We reserve the right to determine the requirements regarding the size and the format of the files with the text information You may download in order to perform the similarity check as well as the right to limit Your access to Our Services if Your files do not meet Our requirements.

Similarity report means a conclusion of similarity rate of the Text information, submitted by You, and documents available in Unicheck database, or on the Internet.

Business day means any day which is not a Saturday, Sunday or public holiday in countries of the parties' registration.

Personal Data means certain information that identifies You as a specific individual or can be used to contact or identify You.

Effective Date means the date of Your Account Activation.

Date of payment means the date when the funds paid by You are credited to our bank account (in case of using wire transfer or credit card), or to our PayPal account.

Services mean the similarity check performed by the similarity detection engine Unicheck, which is a software complex with the online access to the website

Software means the online software applications provided by Us as part of the Services.

License fees means the amount of money payable by You to Us according to the Agreement and Your Pricing Plan.

Service Level Agreement means Our policy for providing the support in relation to the Services as made available at

Site means an aggregate amount of the web pages available at and all sub-domains thereof, where the Services are realized.

Search request: Text information, numbered in pages (275 words per page) placed to Similarity detection engine through web interface at for similarity check by You that results in Similarity Report.

All definitions in this Agreement in the singular shall apply to such words when used in the plural where the context so permits and vice versa, and all references to gender shall include both genders and the neuter.

2. General

We (Us, Ours) UKU Group ltd is the Unicheck’s search engine authorized vendor. UKU Group ltd is registered under the laws of Cyprus. Our registration office is at Evropis 4 Office 3, Strovolos, Nicosia 2064, Cyprus. You may contact Us by emailing

3. Account registration and Use

3.1. You will need to create Account to obtain access to the Services. You will get access to the Services after Your registration data verification and Your acceptance of this User Agreement.

3.2. You are responsible for Your Account confidentiality. Please keep Your Account name and password strictly confidential. Unauthorized access to Your Account may cause suspension of the Services or termination of Your Account.

3.3. Under no circumstances You shall transfer Your Account name and/or password to any third person.

3.4. You are solely responsible for any activity involving Your Account, including but not limited to Your Data submitted, Your search requests and any action You take using Your Account.

3.5. If You have reasonable suspect somebody uses Your Account without Your permission, please contact Us by emailing at

4. Licenses

4.1. For the purposes of using Our Services as described in this Agreement and other legal documents and notices at the Site, upon Your Account Activation We grant You a non-exclusive, non-transferable, worldwide license for non-commercial use of the Services and the Site. For the avoidance of doubt license is granted to You without right to any kind of transfer to any third party.

4.2. When You upload, submit, store, send or receive Text information to or accepting Similarity report from our Services, You give/grant to Us (Our representatives, agents, employers) a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to use, host, store, create derivative works (such as those resulting from translations, adaptations or other changes), reproduce such content, providing that intellectual property rights to the Text information are owned by You. The rights that you grant by this license are for the limited purpose of operating and improving our Services, and to develop new ones. This license shall survive termination or suspension of this Agreement notwithstanding the reason of such termination or suspension.

5. Fees and Payment

5.1. The Services provided according to this Agreement shall be the subject of License fees. The amounts of License fees are stipulated on Our Site and can be found at:

5.2. Subject to the clause 5.1. License fees are charged for the number of Search requests (numbered in pages) stipulated on the Site. The license term for all of the ordered pages is 6 (six) months. After the end of this term all Search requests, provided to You will expire and You will not be able to use the Services unless You order the next amount of Search requests and pay for it.

5.3. In order to use the Services, You should choose the number of pages suitable for you and make a payment for that amount of Search requests. As soon as Your payment is received by Us, the rendering of the Services will start and will continue for the period of (6) six months. When this six-month license term ends, You may order more Search requests if needed. In case You will have used all of Your Search requests before the end of the six-months license term, You can order another Search requests according to the prices specified on Our Site.

5.4. All fees paid by You for the Services including License fees are non-refundable.

6. User Personal Data and Text information

6.1. You shall own all rights, title and interest in and to all of the Text information and shall have sole responsibility for the legality, reliability, integrity, accuracy and quality of such information.

6.2. We, while providing the Services, comply with its Privacy and Cookie Policy relating to the privacy and security of Your Personal Data available at or such other website address as may be notified to You from time to time, as such document may be amended from time to time by Us in Our sole discretion.

6.3. If We process any of Your Personal Data when performing Our obligations under this Agreement, We will act as the Data controllers.

6.4. Please read Our Privacy and Cookie Policy in order to get more information of how Your Personal Data is being collected, processed and stored by Us.

7. Restrictions of Use

You shall use the Services in full compliance with the terms of this Agreement. We reserve the right, without liability to You, to disable Your access to Our Services in case of Your breach of this Agreement, any misuse of Our Services or providing us with the false information regarding the Services usage.

7.1. You shall not access, store, distribute or transmit via, during the course of the use of the Services information that:

7.1.1. Is unlawful, harmful, threatening, defamatory, obscene, infringing, harassing or racially or ethnically offensive;

7.1.2. Facilitates illegal activity;

7.1.3. Depicts sexually explicit images;

7.1.4. Promotes unlawful violence;

7.1.5. Is discriminatory based on race, gender, color, religious belief, sexual orientation, disability, or any other illegal activity; or

7.1.6. Causes damage or injury to any person or property; and We reserve the right, without liability to You, to disable Your access to any material that breaches the provisions of this clause.

7.2. You shall not:

  • copy, modify duplicate or create derivative works based on the Site and the Services;

  • republish, download, display, transmit, or distribute all or any portion of the Site or Software included into Site in any form or media or by any means;

  • access content or data not intended for you, log onto a server or account that you are not authorized to access, or otherwise violate or attempt to violate any security or authentication feature or measures of the Site or the Services;

  • attempt to access or derive the source code or architecture of the Services Software;

  • attempt to reverse compile, disassemble, reverse engineer or otherwise reduce to human-perceivable form all or any part of the Site or Software included into Site;

  • attempt to probe, scan or test the vulnerability of the Site, or any associated system or network, or to breach any security or authentication feature or measures of the Site;

  • interfere or attempt to interfere with Services to any user, host or network, including, without limitation, by means of submitting malicious software or computer code to the Site or the Services, load testing, overloading, “flooding,” “spamming,” “mail bombing,” “crashing,”;

  • email or otherwise transmit any content that (i) infringes any intellectual property or other proprietary rights; (ii) You do not have a right to upload under any law or under contractual or fiduciary relationships; (iii) contains any malicious code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; (iv) poses or creates a privacy or security risk to any person or entity; (v) constitutes unsolicited or unauthorized materials; or (vi) is otherwise objectionable;

  • automate access to the Site or the Services, including, without limitation, through the use of bots, scrapers or other similar devices;

  • use or access any services, software in order to build a competitive product, service or solution;

  • violate any applicable law or regulations.

7.3. You shall use all reasonable endeavors to prevent any unauthorized access to, or use of, the Services and, in the event of any such unauthorized access or use, promptly notify Us about such facts.

8. Privacy and Сookies

8.1. We care about Your Personal Data, and do our best endeavors to protect it. You can get more information about Unicheck Personal Data obligations in Our

9. Intellectual Property Rights

9.1. You acknowledge and agree that We or Our licensors own all intellectual property rights regarding Services. Except as expressly stated herein, this Agreement does not grant You any rights to, or in, patents, copyrights, database rights, trade secrets, trade names, trademarks (whether registered or unregistered), or any other rights or licenses in respect of the Services and the Site.

9.2. We confirm that We have all the rights in relation to the Services and the Site that are necessary to grant all the rights We purport to grant under, and in accordance with, the terms of this Agreement.

10. Disclaimer






11. Indemnification

11.1. You shall defend, indemnify and hold harmless Us against claims, actions, proceedings, losses, damages, expenses and costs (including without limitation court costs and reasonable legal fees) arising out of or in connection with Your use of the Services provided that:

11.1.1. You have been given prompt notice of any such claim;

11.1.2. We provide reasonable co-operation to You in the defense and settlement of such claim, at Your expense; and

11.1.3. You have been given sole authority to defend or settle the claim.

11.2. We shall defend You, against any claim that the Services infringe any patent effective as of the Account Activation date, copyright, trade mark, database right or right of confidentiality, and shall indemnify You for any amounts awarded against You in judgment or settlement of such claims, provided that:

11.2.1. We have been given prompt notice of any such claim;

11.2.2. You provide reasonable co-operation to Us in the defense and settlement of such claim, at Our expense; and

11.2.3. We have been given sole authority to defend or settle the claim.

11.3. In the defense or settlement of any claim, We may procure the right for You to continue using the Services, replace or modify the Services so that they become non-infringing or, if such remedies are not reasonably available, terminate this Agreement on 5 (five) Business Days’ notice to You without any additional liability or obligation to pay liquidated damages or other additional costs to You.

11.4. In no event shall We, Our employees, agents and subcontractors be liable to You to the extent that the alleged infringement is based on:

11.4.1. A modification of the Services by anyone other than Us; or

11.4.2. Your use of the Services in a manner contrary to the instructions given to You by Us in this Agreement or otherwise; or

11.4.3. Your use of the Services after notice of the alleged or actual infringement from Us or any appropriate authority.

11.5. The foregoing states Your sole and exclusive rights and remedies, and Our (including Our employees', agents' and subcontractors’) entire obligations and liability, for infringement of any patent, copyright, trade mark, database right or right of confidentiality.

12. Modification of Services

12.1. We may from time to time modify, alternate or change scope of the Services at Our own discretion.

12.2. We will inform You about any changes in the scope of the Services by notifications in Your Dashboard and/or by sending You an e-mail to address specified by You.

13. Modification of this Agreement

13.1. We reserve the right to change the terms of this Agreement. We shall notice You about changes in Our legal documents, including this Agreement, Terms of Use, Service Level Agreement and/or any other kind of legal and information document regarding to the Site, the Services and/or any other area of relations between You and Us. The updates become legally binding after the posting of the renewed Terms on the Site. Your use of the Services following any such update or revision constitutes your agreement to be bound by and comply with these Terms as updated or revised.

To find out more about any modifications of how We collect, store or use Your Personal Data, please read Our Privacy Policy.

13.2. No modification to this Agreement or any other legal document at this Site by You is allowed. Any abovementioned modification, alteration, change of any kind without Our express written consent shall be negligent.

14. Termination of Agreement

14.1. This Agreement shall, commence on the Effective Date and shall continue perpetually, unless You decide to stop using Our Services. In such case You can delete Your Account with the help of “Delete” button in Your Profile Setting. But please note that We will remain Your Personal Data for a period of 30 days after such deletion in case You change Your mind and want to restore Your Account. You can restore Your Account only for that mentioned period of time and after that You’ll need to register Your Account again if You want to use Our Services.

14.2. Without prejudice to any other rights or remedies to which the parties may be entitled, either party may terminate this Agreement without liability to the other if:

14.2.1. The other party commits a material breach of any of the terms of this Agreement and (if such a breach is remediable) fails to remedy that breach within 30 days of that party being notified in writing (including via email) of the breach; or

14.2.2. The other party makes any arrangement or composition with its creditors, or makes an application to a court of competent jurisdiction for the protection of its creditors in any way.

14.3. On termination of this Agreement for any reason:

14.3.1. All licenses granted to You under this Agreement shall immediately terminate;

14.3.2. The accrued rights of the parties as at termination, or the continuation after termination of any provision expressly stated to survive or implicitly surviving termination, shall not be affected or prejudiced.

15. Limitation of Liability

15.1. Subject to the provisions of this clause, clause 16 sets out the entire financial liability of Us (including any liability for the acts or omissions of Our employees, agents and subcontractors) to You in respect of:

15.1.1. Any breach of this Agreement;

15.1.2. Any use made by You of the Services or any part of them; and

15.1.3. Any representation, statement or tortious act or omission (including negligence) arising under or in connection with this Agreement.

15.2. Except as expressly and specifically provided in this Agreement:

15.2.1. You assume sole responsibility for results obtained from the use of the Services and by You, and for conclusions drawn from such use. We shall have no liability for any damage caused by errors or omissions in any information, instructions or scripts provided to Us by You in connection with the Services, or any actions taken by Us at Your direction;

15.2.2. All warranties, representations, conditions and all other terms of any kind whatsoever implied by statute or common law are, to the fullest extent permitted by applicable law, excluded from this Agreement; and

15.2.3. The Services are provided to You on an "as is" basis.

15.3. We shall not be liable whether in tort (including for breach of statutory duty), contract, misrepresentation, restitution or otherwise for any loss of profits, loss of business, depletion of goodwill and/or similar losses or loss or corruption of data or information, or pure economic loss, or for any special, indirect or consequential loss, costs, damages, charges or expenses however arising under this Agreement; and

15.4. Our total aggregate liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of this Agreement shall be limited to the last License fee paid for Your Pricing plan immediately preceding the date on which the claim arose.

15.5. Under no circumstances shall Similarity report be used as a basis of any decision regarding to statement whether the submitted Text information has signs of a plagiarism. Similarity report illustrates only the scope of textual similarity between documents. No specific decisions shall be taken without professional advice of competent authority or specialist.

16. Dispute Resolution

16.1. Any dispute arising out of or in connection with this Agreement, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration under the LCIA, which Rules are deemed to be incorporated by reference into this clause. The number of arbitrators shall be one. The seat, or legal place, of arbitration shall be London. The language to be used in the arbitral proceedings shall be English. The governing law of the Agreement shall be the substantive law of England.

16.2. In addition, both You and the Us agree to bring any dispute in arbitration on an individual basis only, and not on a class, collective, or representative basis on behalf of others. There will be no right or authority for any dispute to be brought, heard or arbitrated as a class, collective, representative or private attorney general action, or as a member in any such class, collective, representative or private attorney general proceeding.

17. Other Provisions

17.1. If any part of this Agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision; the remainder of the Agreement continue in effect.

17.2. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to the Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

17.3. This document constitutes the entire agreement between You and UKU Group ltd with regard to its subject matter and supersedes any and all prior negotiations, representations and agreements, whether written or oral, between You and Us. In case of discrepancies between existing written contract, regulated relations between the parties regarding the Services rendering and this Agreement, terms and provisions of written contract shall prevail.

18. Support

19.1. We provide full time 24/5 support. You can reach our support team via email: as well as by phone: +1 281 912 0548 (USA).

19.2. Questions regarded to legal and copyright issues are to be sent to

Privacy Policy

Effective date May 25, 2018

We respect your privacy rights, care about Your Personal Data, and do Our best endeavors to protect it.

So we provide this Privacy Policy (can be also referred to as Policy) to explain You how we collect, manage, use and protect your Personal Data.

Please read carefully this Policy together with the Terms of Use and Cookie Policy.

Unless otherwise defined all of the terms in this Privacy Policy have the same meaning as in the Terms of Use.

About us

In this Privacy Policy references to Unicheck, or to "We", "Our", “Ours” are to the Plagix LLC, a company incorporated in the US (registration number HE 325285), which registered address is 914S St Sacramento, CA 95811, US, and which is the Unicheck authorized vendor.

Plagix LLC is acting as a controller of the Unicheck Individual Users’ Personal Data.

If You are a Corporate User, We will act on your behalf as Your data processor and will provide You with the amended Privacy statement together with the User Agreement at the time of your Account activation.

For the purpose of this clause the term “Individual User” shall mean any natural person, who visit our Site and/or use Our Services, and the term “Corporate User” shall mean any legal entity (organizations, educational establishments etc.), which uses Our Services through the specially created for that corporate Account.

If You have any questions related to your privacy, please contact us:

1. Your Personal Data

a) What categories of Your Personal Data We collect and process?

In course of using the Services, we will ask You to provide Us, or can collect from third parties, certain information that identifies You as a specific individual or can be used to contact or identify You (hereinafter referred as Personal Data).

Registration data

At the time You register Your Account, We ask You to provide Your email, password, country of Your residence and Your age. Later after registration during logging in Your Account You will be also required to provide us Your name and occupation. In addition, in Your Account Profile Settings You can also fill in the field with Your telephone number.

Social Networking Services

You may also register to join the Services by logging into Your Account with a third party social networking service ("SNS") (e.g., Facebook, LinkedIn and other third party services).

If You choose to register via an SNS, or to later link Your Account with the Services to Your account with an SNS, We will use the Personal Data You has provided to the SNS (such as Your name, email address, gender and other information the User makes publicly available via the SNS) to create the User’s Account. Note that the information We collect from and through an SNS may depend on the privacy settings You have set with the SNS and the permissions You grant to Us in connection with linking Your Account with the Services to the User’s account with an SNS. Other than what We may share with the SNS as described below, the Personal Data an SNS has about You is obtained by the SNS independent of Our Services, and We are not responsible for it.

In addition, We will ask You to provide Us with the information about Your age and country of Your residence, as We need this data to provide You with the Services and most SNS do not collect such information. You will be also asked to give Your consent on processing of Your Personal Data by ticking the boxes with the indicated purposes of such processing.

The Services also may permit additional interactions between it and a third party website, service, or other content provider, such as enabling You to "like" or share content to a third party SNS. If You choose to "like" or share content, or to otherwise share information from or via Our Services with a third party site or service, that information may be publicly displayed, and the third party may have access to information about You and Your use of Our Services (and We may have access to information about You from that third party). These features may collect Your IP address, which page you are visiting on Our Site, and may set a cookie to enable the feature to function properly.

Please note that Your relationship with any SNS is governed solely by Your agreement(s) with such SNS. If Your SNS account terminates, then functions enabled through the link between Your account and Your SNS account will terminate as well.

You represent that You are entitled to use Your SNS account for the purposes described herein without breach by You of any of the terms and conditions that govern the SNS, and without obligating Us to pay any fees or making Us subject to any usage limitations imposed by such SNS.

Payment data

Despite the payment method You choose, We do not store and cannot use Your credit card information or other payment details. Your credit card details are encrypted and securely stored by Your payment operator to enable Us to automatically bill You.

Information Collected from Users Automatically (log information)

We will automatically collect certain information from You whenever You access or interact with the Services. This information includes the browser and operating system You are using, the URL or advertisement that referred You to the Services, the search terms You entered into a search engine that led You to the Services, areas within the Services that You visited, and other information commonly shared when browsers communicate with websites. We can combine this automatically collected log information with other information We collect about You and build Your profile. We do this to improve the Services We offer You, to improve marketing, analytics, and Site functionality. The information We collect also includes the Internet Protocol ("IP") address or other unique device identifier ("Device Identifier") for any device (computer, mobile phone, tablet, etc.) used to access the Services. A Device Identifier is a number that is automatically assigned or connected to the device You use to access the Services, and Our servers identify Your device by its Device Identifier.

Request form information

When You use “Contact Us” form or other request forms, available on Our Site, to send Us Your request, We will ask You to give Us Your name, email address and (for Corporate Users) Your title and the name of company or institution You are representing. We need this information to provide You with the reply to such request. And if You are not the registered user on Our Site with the Account We will not use Your data for any other purposes unless We receive Your consent for that.

b) Why We need your Personal Data?

We collect and process only the data which is needed for certain purposes and according to the legal grounds provided by the law.

When the processing of Your Personal Data is necessary for the performance of a contract between You and Us?

We need Your email and country of Your residence, which We collect from You during the registration, as well as Your telephone number, which You will provide in Your Account after the registration, to process Your registration, verify the information You provide is valid and to create Your Account in order to provide You with Our Services. Your Account is personalized with Your email address and password, so without Your email We won’t be able to provide You with the Services. In addition, Your email is a mean of the password recovery in cases when You forget the password and is not able to log in to Your Account. We need to know the country of Your residence and Your telephone number in order to be able to receive and verify Your payments.

We will also ask You about the age in order to know if You are old enough to give Your consent for Personal Data processing or We need to obtain Your parental consent to process Your Personal Data.

Please note that We need this data to provide You with Our Services. So as long as You want to use Unicheck all this data will be processed by Us. If You want Us to stop processing this Data, You can delete Your account and stop using Unicheck. In addition, the processing of the Data on such legal basis is not related to Your consent on the processing, so that You cannot exercise the right to withdraw Your consent regarding such data.

During the registration You can give Your consent on using Your Personal Data for such purposes:

  • To receive newsletters, marketing and promotional materials, related to the Services Unicheck on Your email address. Please note that if You gave Your consent to that, You can use the unsubscribe option at any time by clicking to unsubscribe button in the received letter or by sending us a request in Your Account with the option “Withdraw my consent”.

  • To collect Your Personal Data to build Your profile for marketing purposes by the means of the third party services. You can find out more about that in “Profiling” clause of this Privacy policy.

When the processing of Your Personal Data is based on Our legitimate interest?

We will ask You to provide Us with Your name and occupation during the logging into Your Account after the registration. We collect and process such categories of Your Personal Data under the basis of Our legitimate interest.

We need Your name to individualize Your Account and to refer to You correctly in Our mailings related to the Services or mailings with marketing materials. The information about Your occupation is needed for analytical purposes, so that We can understand what categories of users are the most interested in Our Services and develop or improve Our Services, taking into account such information. All of these reasons constitute Our legitimate interest.

We will also use Your name and email to provide You with the reply to Your request in cases, when You send Us the requests through the “Contact Us” form or other requests forms on Our Site.

Please note that such processing of Your Personal Data will not harm any of Your rights and interests and We will not use Your Data for any other purposes.

If We process Your Personal Data on the basis of Our legitimate interest, we will consider and balance any potential impact on You and Your rights under data protection and any other relevant law.

c) How we collect your Personal Data?

All of the Personal Data We process according to this Privacy Policy, is provided directly from You (for example, the Data You give Us during the registration or sending Us Your requests through the ‘Contact Us” form) or received by Us from the third parties.

We collect Data from the following third parties:

Learning Management Systems

As Unicheck is a similarity detection engine, We work largely in the cooperation with different LMS and online educational platforms (such as Moodle, Canvas, Blackboard, Google Classroom etc.) through API, LTI or other integrations. In order to perform the similarity detection analysis and provide the users of the LMS with the similarity reports, we need to get the following categories of personal data from the LMS: name, email, IP address of the User.

Please note that the administrator of the LMS account can choose the settings for the anonymous similarity check of the users’ works. In such cases We will not be able to obtain and further process any personal data of the LMS users.

If You are the registered user of the LMS, which works through the integration with Unicheck, please read carefully the privacy policy notice of such LMS.

Payment operators

Despite the payment method You choose, We do not store and cannot use Your credit card information or other payment details. If You choose to pay for the Services using a credit card, Your credit card details are not stored by Us and cannot be used by Our staff. Your credit card details are encrypted and securely stored by Your payment operator to enable Us to automatically bill You.

We care about the privacy of children, who may use Our Services. We do not knowingly collect the Personal Data of the children under 16 years old without obtaining the consent for that from their parents or other persons, who are acting as the holders of parental responsibility.

For that purpose, You have to indicate Your age during the registration of Your Account, if You are younger than 16 years, You will be asked to provide Us the email of Your parents in order to obtain their consent and finish the registration procedure. The holder of parental responsibility will have to give the consent for certain purposes of Your Personal Data processing by ticking the boxes and agree with the Terms of Use and Privacy Policy.

Please also note that in such cases the holders of the parental responsibility by clicking the “I agree” button enter into contractual relations with Us (as Our Terms of Use constitute the legally binding agreement).

If We collect and process Your Personal Data under Your consent as a legal basis, You can withdraw Your consent at any time. In order to do it You can use “Withdraw my consent” option in the Profile Settings of Your Account.

In case of withdrawal We will stop processing Your Personal Data subject to such consent. But in case We are required to retain your Personal Data for legal reasons your Data will be restricted from further processing and only retained for the term required by law.

Please note that withdrawing Your consent will not affect the lawfulness of any processing activities We conducted prior to Your withdrawal. And We still can process Your Personal Information on the legal grounds other than consent (for example, We need Your email to create Your account and provide You Our Services, the legal ground for such processing is the necessity for the performance of a contract between You and Us, if We stop processing Your email, we will not be able to provide You with Our Services).

If You want to stop using Our Services, You can delete Your Account with the help of “Delete” button in Your Profile Setting. But please note that We will remain Your Personal Data for a period of 30 days after such deletion in case You change Your mind and want to restore Your Account. You can restore Your Account only for that mentioned period of time and after that You’ll need to register Your Account again if You want to use Our Services.

4. Profiling

Profiling means gathering, automated processing and analyzing the information about the individual or groups of individuals in order to evaluate certain personal aspects about such individuals.

We use automatically collected log information as well as the other information You directly provide to Us to build Your profile.

We can use profiling to produce relevant communication and provide a better experience for Our Users. With the help of profiling We can target Our Services more effectively by getting and combining certain categories of Your Personal Data.

For example, We can group Our Users according to their occupation (students or teachers/instructors) and provide them with the relevant marketing and informational materials. Additionally, We may need such profiles for analytical and statistical purposes, in order to examine how Our Site and Services are used and to make certain improvements if needed.

We can use Your profile with Your Personal Data to set the targeting advertisement with the help of third party services (such as Facebook).

But remember that We can use Your Data for such purposes only if You have given Your consent for that. When You fill in special form for registration You can agree with such purpose of using Your Personal Data or reject it.

You can also withdraw Your consent at any time if You do not want Your Data to be used in any of the listed above ways.

5. Marketing

We can, with Your consent, process Your Personal Data to provide You with the information about Our activities and Our Services. In cases You gave Your consent on receiving marketing materials during the registration or just subscribe on newsletters about our Services on Our Site, We will send such marketing material on Your email (You can unsubscribe at any time).

Please pay attention that if You did not choose such option during the registration, We still can send letters on Your email, but only in cases when We are obliged under the law or under the contract to provide You with certain information (for example, when We change Our Terms of Use and Privacy Policy, make any software updates etc., We can inform You about it by sending You the email).

We can also use Your Personal Data (with You prior consent) to provide it to the third parties services in order to set the targeting marketing, if You provide Us during the registration with consent to process Your Personal Data for marketing purposes, which also include targeting marketing. It means, for example, that We may share with Facebook log information about Your visits of Our Site or other data from Your profile for the purpose of showing You Our adds on Facebook.

6. Your rights

You have the following privacy rights related to Your Personal Data processing:

- Right to be informed

This right means that You can get the information from Us of how We use Your Personal Data;

- Right of access

This right entitles You to verify the Personal Data held by Us, get informed on the ways it is used and the purposes of the processing. To gain access to Your Personal Data, you would need to open Profile Settings of your Account;

- Right to rectification

You can edit Your Personal Data in Your Account on the Profile Details page, but please pay Your attention that certain categories of Your Personal Data (such as the country of Your residence and Your telephone number) may be not editable in Your Account settings. If You want to edit such categories of Your Personal Data You will be offered to delete Your Account, so that You can create the new Account with the other data. You are also not able to change Your email as it is the main mean of Your Account individualization and Our communication with You. If You want to change Your email details You’ll have to delete Your Account and pass the new registration with the other email;

- Right to erasure, “right to be forgotten”

This right means that You can request the removal of Your Personal Data, We hold and process, but please pay attention that We can delete Your Personal Information only if there is no legal or regulatory obligation to retain it;

- Right to restriction of processing

This right means that You can ask Us to stop processing Your Personal Data, but please kindly note, that there are certain categories of data that We need to provide You the Services, and if We stop processing it, You will not be able to use Unicheck.

You can refuse receiving the marketing materials on Your email, for that purpose You can use the “unsubscribe button” in the email communication. You can also withdraw Your consent on Personal Data processing but only in cases when the legal basis for Your data processing is Your consent. You can find out more in the clause “Withdrawing Your consent” of that Privacy Policy;

- Right of data portability,

This right means that You can ask Us to transmit your Personal Data to the other data controller.

All of these privacy rights can be easily exercised in the Profile Settings of Your User Account or by sending Us the request through the “Contact Us” form.

In addition, You have the right to make a complaint to the supervisory authority (data protection authority) in the Member State of Your habitual residence, place of work or place where Your Data is being processed if You think that there are any privacy infringements concerning You. More information and contact details of the data protection authorities in the European Union (EU) and the European Free Trade Area (EFTA) can be found here.

7. How we use and share Your Personal Data

We only disclose Your Personal Data to the third parties when We are obliged by law or other applicable legislation.

We will share information with government agencies as required by law, including without limitation, in connection with reporting earnings. We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose information about You to government or law enforcement officials if it is necessary or appropriate to respond to claims and legal process, at the request of governmental authorities or other third parties conducting an investigation, to protect the property and rights of Us or a third party, to protect the safety of the public or any person, or to prevent or stop activity We may consider to be illegal, fraudulent or unethical. We are entitled to share Your Personal Data for such purposes under the clause 6.1.c) of GDPR (General Data Protection Regulation).

We will also disclose Your Personal Data (but after obtaining Your consent for that), such as Your log data and emails to the third parties, which provide the service of setting up targeting adds (such as Facebook) in marketing purposes.

Moreover, We will share some categories of Your Personal Data (which will include Your name and email) with the marketing automation services (such as MailChimp), when We make automated mailing on the emails of Our Users.

Please note that Your Personal Data is also being processed by Our hosting provider OVH.

All Your Personal Data, which is being processed by Us is stored on the territory of the European Union. But please note, that if You have given Your consent to receive marketing materials and/or to process Your Personal Data in order to build Your profile for marketing purposes We may disclose certain categories of Your Personal Data as mentioned above to the third parties, which can be located on the territory of the USA (Facebook or MailChimp) and are Privacy Shield certified.

If We need to transfer Your Personal Data outside the European Union to the third parties other than mentioned in this clause You will be informed about that and We will ask Your consent in case of such transfer. In all such cases Your Personal Data can only be transferred to the companies or organizations outside the EU, which provide the adequate level of data protection.

8. How We store Your Personal Data

We care about Your privacy and take commercially reasonable steps to help protect and secure the information We collect and store about You, such as data encryption and pseudonimization. All access to the Site is encrypted using industry-standard transport layer security technology (TLS). When You enter Your information, We encrypt the transmission of that information using secure socket layer technology (SSL). We also use HTTP strict transport security to add an additional layer of protection for Our users.

Additionally, according to the storage limitation principle of data processing We will store Your Personal Data only as long as it is required to fulfil the purposes set out on this Privacy Policy or until You withdraw Your consent (if We process the data under Your consent), or decide to stop using our Services and delete Your Account.

However, if We are required by law or any mandatory regulation to retain Your Personal Data longer or if We need Personal Data to assert or defend against legal claims, We will retain Your Personal Data until the end of the relevant retention period or until the claims in question have been settled.


We may update this Privacy Policy in future, if needed to provide the compliance with data protection laws and regulations. In such cases, We will send You a letter of notification on Your email prior to the change becoming effective. We will always use Your Personal Data in accordance with GDPR requirements and in a manner consistent with the Privacy Policy in effect at the time You submitted the information, unless You consent to the new or revised policy.

Contact Us

If You have any questions related to your privacy, please contact us:

Service Level Agreement

This Service Level Agreement (SLA) is a policy governing the use of the Services under the Terms of Use between You and UKU Group ltd (Us, We, Our etc.) as the authorized vendor of similarity detection engine named Unicheck.

This SLA stipulates terms of the Services rendering, defines scope of the Services We are obliged to provide for You. The SLA also covers the conditions and order of provision of the support Services with regard to the software complex Unicheck.

The SLA is an integral part of the Terms of Use located at and applies to the relations between You and Us with respect to the Services rendering. Your use of Our Site under the domain name, Our Software and the Services are also subject to Your acceptance and compliance with this SLA and the Terms of Use.

We reserve the right to change the terms of this SLA in accordance with the Terms of Use.

1. Definitions

Request shall mean Your application for the Support Services hereunder. After application Your Request will be categorized by Our support team as the Service Request or the Incident Request as it is defined below.

Service Request shall mean the type of Your Request that is not connected with unavailability or/and malfunctioning of the Services (for example, in case when You need any additional information, want to get additional access etc.).

Incident Request shall mean the type of Your Request that is related to unavailability or/and malfunctioning of the Services, including unplanned interruption of the Services or a degradation in the quality of the Services.

Response Time shall mean the elapsed time between the receipt of the Request and the time when We start the Support Services, including a verbal or written confirmation to You thereof. The actual time required to fully resolve the Service Request or Incident Request, if such full resolution occurs, may be longer than the maximum response time.

Resolution Time shall mean the actual time required to fully resolve the Incident Request.

Uptime availability shall mean a metric that shows the percentage according to which the Services are operational.

Support Services shall mean provision of the consultations to the Users regarding the Service Request and Incident Request arising in connection with the Services rendering.

All capitalized terms used in the SLA not defined herein shall have the meaning given to them in the applicable Terms of Use.

2. Scope of the Services

2.1. The scope of the Services We provide to You, maintenance and support shall include the following features:

2.2. The Similarity check according to chosen Pricing plan for Text information in English, Spanish, German, French, Portuguese, Russian, Ukrainian, Turkish, Croatian, Greek, Armenian and Dutch. Our Services supports formats: .TXT, .DOCX,. DOC, ODT, RTF, .PDF, .HTML, .PPT, PPTX,.

2.3. Your library which is called "My Library";

2.4. Document versus Internet / Internet + “My Library”;

2.5. Exclude filters (citations, references, similarity sources).

3. Support Services: contact information, hours of availability

3.1. In case of any questions or problems in relation to the Services You can reach Our support team via e-mail: as well as by phone: +1 281 912 0548 (USA). Also, You can send the Request in chat available at Our Site or submit it through support contact form at

3.2. Questions regarded to legal and copyright issues are to be sent to

3.3. Coverage parameters specific to the Services covered in this SLA are as follows:

Type of support Time frames Response time
Email support / Contact form from the Site 2:00 A.M. to 11:00 P.M. Monday – Friday (Eastern Time Zone) Emails received outside of business hours will be collected, however no action can be guaranteed until the next working day. up to 24 hours
Chat 2:00 A.M. to 11:00 P.M. Monday – Friday (Eastern Time Zone) up to 10 min
Phone call 2:00 A.M. to 11:00 P.M. Monday – Friday (Eastern Time Zone) Calls received out of business hours will be forwarded to a mobile phone and best efforts will be made to answer. We call back missed calls. up to 3 min

3.4. The Support Services shall be provided via telephone, by e-mail, or by chat depending on how the Request was submitted.

3.5. We will accommodate Your Request within the following time frames:

Type of Request Resolution Time
Time for accommodating the Service Request up to 12 hours
Time for providing consultation on the Incident Request (indicating the methods of recovery) up to 24 hours
Time for resolving the Incident Request (providing a resolution or fixing failures) up to 72 hours

4. Maintenance

4.1. You hereby acknowledge that We may, from time to time, perform maintenance of Our Site and Services, with a prior notice to You, which may result in the limited availability of the Services. Downtime or unavailability resulting from such maintenance shall not constitute a breach of Our obligation hereunder in case o unscheduled maintenance performed if the technical need arises

5. UKU Group ltd obligations under the SLA

5.1. Within the Support Services provision We shall perform and shall be responsible for:

5.1.1. Selection and training of qualified professionals to provide the Support Services under the SLA;

5.1.2. Ensure the availability of professionals, selection and, if necessary, replacement of the performers of the Support Services;

5.1.3. Meeting the Response Times and the Resolution Times associated with the Requests;

5.1.4. Appropriate notification to the Users for all unscheduled maintenance.

6. Limitation of UKU Group ltd liability

6.1. We are not responsible for the unavailability or / and malfunction of the Services that are caused totally or in part by:

  1. a failure from You to uphold the obligations incumbent upon You in accordance with this SLA (notably failure to cooperate towards the resolution of the Incident Request);

  2. an improper or inappropriate use of the Services by You;

  3. a planned maintenance;

  4. hacking or computer hacking;

  5. problems with Your access to the Internet;

  6. events described in the Force Majeure provision;

  7. for any harm, breach or damages caused by any third-party service provider.

7. Force Majeure

7.1. This SLA does not apply in circumstances that could be reasonably said to be beyond Our control.

7.2. Neither party shall be liable for any failure or delay in performance of its obligation under this SLA due in whole or in part to any cause beyond the reasonable control of such party or its contractors or suppliers, including but not limited to utility or transmission failures, failure of phone lines, Internet connection or equipment, power failure, strikes or other labour disturbances, acts of God, acts of war or terror, floods, sabotage, fire, natural or other disasters (“Force Majeure”).

7.3. The Force Majeure circumstance shall extend the term of the obligations performance hereunder by the party affected by Force Majeure circumstance for the period of time equal to the period of Force Majeure circumstance.

7.4. Notwithstanding the foregoing, We aim to be helpful at all times, and will do our best to assist You whenever possible.